Whenever I call the customer service phone number for my bank, have to select about 27 choices from their menu options and then I am put on hold while I wait for the next available representative. While on hold, a recorded voice comes on the line every few minutes saying "We apologize for the unusual delay. Your call is important to us. The next available representative will be with you shortly." The thing that annoys me is the part is when they apologize for the unusual delay, because the customer service line says that EVERY time. I want to send them an email pointing out that it is not an "unusual" delay when it happens every single time. They should say "We apologize for the USUAL delay." At least they would be embracing the situation.
After thinking through my banking problems, I had to take some of my own advice. Frequently, I get on my blog and apologize for getting so behind on new updates, because "things have been so busy!" As if there is any time in my life that things have been so calm that I have cranked out 4 new blog posts? No. So I am embracing my situation and apologizing to all of you for the USUAL blog post delay. Your willingness to read my ridiculous posts is very important to me. Your new post will be with you shortly. Promise.
Thanks,
Management
No comments:
Post a Comment